Account, progress and payments are separate.

Delete your account

Effective October 8, 2026

You can delete a Pitch Fox account directly in the app. No support ticket is required when the in-app flow succeeds.

In-app steps

Open Profile → Account, or Settings → your signed-in account.
Select Delete account.
Read the confirmation and select Delete. Keep a connection until the app confirms success.

If asked, sign in with Apple again before retrying. If Apple revocation or the server is unavailable, deletion does not complete; retry rather than assuming the account was removed.

What is deleted

After successful confirmation, live server account records, authentication records, cloud progress and associated leaderboard entries are removed. Apple authorization is revoked. Restricted recovery backups and logs expire under the retention rules in our privacy policy; they are not immediately erased by the in-app operation.

What stays on your phone

Account deletion retains local learning progress. To clear it, use Settings → Reset progress, or remove app data. Your iOS device backups and temporary native media cache are separate from our account database.

Cancel a subscription separately

Account deletion does not cancel an Apple subscription. Open Apple subscription settings and cancel there if you want to stop renewal. Apple and RevenueCat transaction records are governed by their own retention rules.

Cannot access the app?

Email dev@keyma.kr with subject “Pitch Fox account deletion.” Tell us which app account or nickname is involved and what prevents in-app deletion. We may ask for proportionate ownership verification. Do not send Apple passwords, identity tokens, private keys or payment card details. We can also help route a separate RevenueCat privacy request.